Refund policy

120-Day Satisfaction Guarantee

Lymflo is operated by NU CARE LLC. We stand behind the quality of our products. If you are not satisfied with your first purchase from mylymflo.com, you may request a refund within 120 days of delivery.

How to Request a Refund

To initiate a refund, please contact us at mathilda.thenucare@gmail.com with your order number and a brief description of your experience. Our support team will respond as soon as possible.

Refund Eligibility

This guarantee applies to first-time purchases of a product only.
Requests must be made within 120 days of delivery.
Refunds will be issued to the original payment method.

Processing Time

Approved refunds are processed within 5–7 business days.
Your bank or payment provider may take additional time to reflect the refund.

Additional Information

Shipping fees, if applicable, are non-refundable.
We may request additional information to process your request.

Fair Use

This policy is intended to provide a fair experience for all customers. NU CARE LLC reserves the right to decline refund requests in cases of abuse, misuse, or repeated refund claims.